156 Newbury St Peabody, MA 01960
288 Newbury St Peabody, MA 01960

Customer Testimonials for Auto Factory Automotive

Testimonial Photo

Real Talk Real Deals! - Your Car Buying Story

Testimonial Photo

Real Talk Real Deals! - Your Car Buying Story

Testimonial Photo

Real Talk Real Deals! - Your Car Buying Story

Testimonial Photo

Real Talk Real Deals - Your Car Buying Story

Testimonial Photo

Real Talk Real Deals - Your Car Buying Story

Testimonial Photo

Real Talk Real Deals - Your Car Buying Story

Testimonial Photo

Real Talk Real Deals - Your Car Buying Story

Testimonial Photo

Real Talk Real Deals - Your Car Buying Story

Testimonial Photo

Real Talk Real Deals - Your Car Buying Story

Testimonial Photo

Real Talk Real Deals - Your Car Buying Story

Rate Us

Read Our Recent Reviews

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
KE
May 28, 2025
Bill was amazing, as a first time buyer my experience was really great. He helped me through all the steps. I’ll definitely recommend Auto Factory to anyone looking to buy a car.
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
TS
May 27, 2025
They made the whole process easy. Raul was very kind and helpful, as was everyone else!
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
RV
May 23, 2025
It was very good experience everyone is so nice and friendly especially Raul if your buying a car talk to him and you’ll leave with something great
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
LA
May 21, 2025
Pretty seamless from AutoFactory’s end. Insurance was cumbersome but Bill and Brian were super helpful and patient throughout the entire process.
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
AP
May 20, 2025
Just when I thought I was never going to be able to trade my car in for something newer, Bill went above and beyond helping me find the right car at the right price level! Thank you for your support!
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
CS
May 20, 2025
Buying a car here was very easy. Huge variety especially if your need a truck🔥🔥🔥
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
AS
May 19, 2025
Bill great guy great customer service he help to make the best choice
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
LA
May 16, 2025
I never would have thought the process of getting a car be made this easy before! I’ve only ever had one car and I was in need to get another after 4yrs. I’ll be honest, I was super nervous and didn’t know what to exactly anticipate. But honestly Raul and everyone at AutoFactory has made this experience a memorable one. I’ve never thought a place like this would ever give such incredible support and constant communication. I truly felt taken cared of and appreciated beyond being a customer, but as an actual person. Thank you so much! Will definitely comeback in the future, I don’t think any place would give better service than you guys!!
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
JG
May 16, 2025
(Translated by Google) Excellent experience at Autofactory! I just purchased a gray 2019 Honda CR-V and I am more than satisfied with the entire process. I especially want to highlight the attention of Raúl, my salesperson. He treated me with great professionalism, patience, and kindness. He explained everything clearly, answered all my questions, and made sure I was comfortable and confident with my purchase. I give it 5 out of 5 stars without hesitation. Thank you Raúl and thank you Autofactory for making this experience so positive. I highly recommend it! (Original) ¡Excelente experiencia en Autofactory! Acabo de comprar una Honda CR-V 2019, color gris, y estoy más que satisfecho con todo el proceso. Quiero destacar especialmente la atención de Raúl, quien fue mi vendedor. Me trató con mucho profesionalismo, paciencia y amabilidad. Me explicó todo con claridad, respondió a todas mis preguntas y se aseguró de que estuviera cómodo y seguro con mi compra. Le doy 5 de 5 estrellas sin pensarlo. Gracias Raúl y gracias Autofactory por hacer esta experiencia tan positiva. ¡Recomendado al
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
JV
May 14, 2025
Excellent service, very friendly and with the purchase of my car, the best, I recommend it 100%.
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
W
May 13, 2025
Easy stress free experience. Raul was easy to work with. Highly recommend buying your next vehicle here
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
JM
May 12, 2025
Overall amazing service between Bryan and Tom. In the whole crew appear very nice trucks. Very clean. Recommend to all my friends and Facebook friends. Very polite people, very nice trucks, very clean and very liable.
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
LT
May 10, 2025
Derek made buying a car so easy. First time doing it by myself and he helped make it effortless
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
MV
May 7, 2025
Bill was awesome!! Very professional, patient, and knowledgeable. He took the time to help us look at various cars until we found the perfect one. The whole experience was smooth and enjoyable. I truly appreciated his help and dedication. I’ll definitely be coming back and highly recommend this dealership to anyone looking for a great car-buying experience!
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
TH
May 7, 2025
Very friendly/professional staff. Bill along with the rest of the staff I delt with were a great help and a pleasure to deal with. Took great care of me. I would definitely recommend Auto Factory to anyone looking for a automobile.
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
GS
May 6, 2025
My experience was great I did not feel pressured they let me look the truck over and drive it without standing over my shoulder.Everything from the trade in to the financing was quite simple and quick .I would definitely recommend this dealer.
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
A
May 3, 2025
I went to many dealerships car shopping for a vehicle. We went to Auto Factory and met Derek. I wasn’t sure about the car because I wanted to look at a few more and be sure. After being at many dealerships and looking at many cars, we found our way back to Derek he was so upfront, honest and professional. He made me feel like I could trust him in this process. I’m thrilled with my purchase and I would highly recommend Auto Factory! Stop googling and buy a car there! Your Welcome 😉
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
EB
May 1, 2025
very easy, very quick. all questions answered above and beyond. would recommend to anyone looking.
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
JK
May 1, 2025
Sales as well as all customer service was very helpful and patient when I had a unique situation to deal with.
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
BP
Apr 30, 2025
Just bought a Ford F-350 from Auto Factory and had an amazing experience! Steve and Brian went above and beyond to make the entire process easy and hassle-free. They were super helpful, knowledgeable, and made sure everything was smooth from start to finish. The best stress free car buying experience I’ve had. Highly recommend Auto Factory—especially Steve and Brian—if you're looking for great service and a great deal! Thanks again!
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
DB
Apr 26, 2025
Tom was Great! No pressure and he gave me multiple options of cars in my price range. I would highly recommend this place for quality used cars! I love my new-used Kia!
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
KM
Apr 25, 2025
Bill was awesome!! Brian was very helpful at getting me into my new truck as fast as possible, definitely recommend to anyone looking for a painless experience buying a new truck!
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
JG
Apr 25, 2025
The vehicle selection and purchasing process were seamless, thanks to the exceptional service provided by Bill and Brian. Their friendly and professional demeanor made the experience highly positive. We will certainly return for our next vehicle purchase.
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
NZ
Apr 24, 2025
We had an awesome experience at, Autofactory, Steve, our sales person was knowledgeable and helpful. Also, Brian kept the communication going every step of the way. Thank you.
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
NZ
Apr 24, 2025
It was a real pleasant experience. Steve, our sales person was awesome. Answered all our questions and was knowledgeable. Also, Brian kept the communication going every step of the process. Thanks
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
RT
Apr 23, 2025
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
CR
Apr 18, 2025
Phenomenal service from everyone in thris place! Exceptional service from Bill personally, ive purchased many cars from many different places and hes the best in the business! Thank you so much guys!
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
MS
Apr 16, 2025
So friendly and great experience. Derek went above and beyond with communicating clearly and kindly. Couldn’t have been a better first car buying experience.
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
RR
Apr 15, 2025
Great team and service! I had an issue with my car and it was covered under warranty and they took care of it in no time. Great turnaround, highly recommended.
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
KJ
Apr 15, 2025
Derek was great easy to work with great communication would recommend buying a vehicle here
Google
Auto Factory Automotive Auto Factory Automotive
978-854-6426 $$$
★★★★★
646 Testimonials
Disclosure
The reviews displayed may or may not be a complete set. Reviews may be removed if they:
i. Are abusive. An abusive review or comment is one that makes personal attacks, threatens, or harasses others, or uses profanity.
ii. Violate privacy. Reviews that mention specific names of individuals or personal information in a manner that is inappropriate and/or unrelated to the performance of the service rendered are subject to removal.
iii. Are not from a current customer.
iv. Contain material falsehoods.
v. Are deemed inappropriate.
To encourage all feedback, positive or otherwise, an equal incentive for reviews, regardless of rating, may have been provided to the reviewer.

Google reviews provided via APIs https://www.google.com/+/policy/embedded-content.html
Text Us